That have scholarships and federal figuratively speaking, she were able to pursue an informed education you’ll

Passionate of the genuine stories, this type of short clips show how individuals is successfully paying the scholar financing and using its levels to follow its desires, improve life, and you may help their loved ones.

Krystal’s Story

Through our Elevate platform, Team Navient is committed to making our world a better place.
We aspire to always follow responsible and sustainable business practices, adhere to good corporate governance, empower our employees to bring their whole selves to work and give and volunteer in our community.

National Connection

Navient try happy to partner with Men & Girls Nightclubs off The usa to bring profession and you may college or university thought tips to support equity for teens, as well as the individuals regarding significantly less than-resourced groups.

The environmental surroundings

We are focused on the reduction of greenhouse gas emissions in our corporate operations. We emphasize electronic communications and transactions to reduce wasted paper.

Range & Inclusion

In the Navient, we are invested in starting an office in which employees are welcomed and you may known for who they really are just like the people. We believe that our team and work environment flourish once we is authentically inclusive.

Panel Diversity

Geneva always knew she wanted to be a professional musician.
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The COVID-19 pandemic changed how and when Geneva worked causing new financial hardships. Navient was there to ensure she got the help she needed.

Men and women levels assisted the woman become a successful movie director from the a keen ambulatory care and attention cardiovascular system in the Ohio, setting the lady towards the frontlines of the COVID-19 impulse.

Valerie D.

To possess Valerie, per name is individual to the woman cardio and you can really works. The sound and you can tale on the other avoid of your range are what drives Valerie to do way more to own consumers while in the now. Our company is honored having this lady as part of Cluster Navient. Valerie continues to be went by customers’ effort and you may self-confident attitude.

Customer interactions have changed significantly since the COVID-19 crisis began. So many people have lost so much, but they are still able to look on the bright side of things. For instance, I’m reminded of a customer in Oregon who lost her job after it had taken a lot of work to get. It was a tough blow for her. Then, her husband was laid off too. They could no longer afford to stay in their home, so they had to move in with her grandmother. I had tears in my eyes just listening to her story. But even while I was there to help her, she taught me something that day. She said, “Although it’s been a rough transition with two small children, there is a silver lining: Grandma needed us just as much as my family needed Grandma.” Knowing that I could help this family remove some of the pressure of the student loan payments really warmed my heart.Working for Navient allows me to use my gifts and talents to better the world around me. An encouraging word spoken at the right time can change the outcome.

Patti C.

Patti helps borrowers stay on track by getting them into the repayment program that’s best for them. Patti understands personally what it’s like to be in default with her student loans, so she has a mission: help Idaho payday loans borrowers by providing a path that works. She wants to provide people with the same care and support she received from her own friend.

My job is to help people by o?ering them opportunities to get their student loans out of default and out of collections. I listen to them and try to help them with the best program that I can. I understand the struggle that some borrowers have when their loans are in default and their tax refunds are being taken by the government. A few years ago, before I started working at Navient, my loans were in default too. My husband had abandoned me with three children and no way to support myself. If it weren’t for a friend who worked here who assisted me with getting my loans back into good standing, I might still be struggling with my loans.A lot of people hear “debt” or “collections” and automatically think our job is just to take people’s money and not help them. But federal student loans have so many options, including options where you pay just a small percentage of your income. I’m proud to be working for Navient, helping people with their student loans.